At SLO Credit Union your personal privacy is very important. We recognize that whether you are an existing customer or are considering a relationship with us, you have an interest we collect retain and use information about you and your relationship with us. In order to provide our customers with services as effectively and conveniently as possible, we use technology to manage and maintain customer information. The following policy serves as a standard for all SLO Credit Union employees for collection, use, retention, and security of nonpublic personal information.
What Information We Collect
We may collect “nonpublic personal information” about you from the following sources:
- Information we receive from you on applications or other loan and account forms;
- Information about your transactions with us or others; and
- Information we receive from third parties such as credit bureaus.
“Nonpublic personal information” is nonpublic information about you that we obtain in connection with providing financial product or service to you. For example, nonpublic personal information includes information regarding your account balance, payment history, and delinquent history.
What Information We Disclose
We are permitted under law to disclose nonpublic personal information about you to other third parties in circumstances. For example, we may disclose nonpublic personal information about you to third parties to assist us in servicing your loan or account with us, to government entities in response to subpoenas, and to credit bureaus. We do not disclose any nonpublic personal information about you to anyone, except as permitted by law.
If you decide to close your account(s) or become an inactive member, we will continue to adhere to the privacy policies and practices described in this notice.
Our Security Procedures
We also take steps to safeguard customer information. We restrict access to your personal and account information to those employees who need to know that information to provide services to you. Employees who violate these standards will be subject to disciplinary measures. We maintain physical, electronic, and procedural safeguards that comply with federal standards to guard your nonpublic personal information.
Questions or Comments
If you have any questions or comments regarding the procedures we follow to protect your privacy, please direct them to the following address:
SLO Credit Union
1220 Osos Street
San Luis Obispo, Ca. 93401